Quick service restaurants (QSRs) and national restaurants face uncertainty in an age when consumers can order anything online. New delivery service apps, such as Grub Hub and Favor, have made getting consumers in restaurants more difficult than ever, and the slightest mishap in the facility could leave consumers with a bad taste in their mouths. Fortunately, restaurants can do something to overcome these challenges by understanding the top restaurant facility management trends of 2019.
New Regulations Are Coming
As restaurants prepare for a bright start to the new year, those in key states, namely North Carolina and California, will face new laws governing food safety, dispensing of spirits and more. According to Desert Sun, restaurants in California will need to change default drinks for kid’s meals to less-sugary drinks, such as milk or water. Craft distilleries, which may serve food, will now have the ability to sell up to 2.25 liters of spirits to customers per day. Other changes, including limitations on plastic straws, will be in effect.
In North Carolina, restaurants will now face the challenge of ensuring food is stored at 41 F, a four-degree difference from the previous standard. This will affect every type of food service vendor from the biggest chains to the smallest of concession stands, reports Olivia Neeley of The Wilson Times. As a result, more restaurants will turn to new ways to track food storage temperatures and prevent equipment from malfunctioning, leading to rising above the 41 F mark.
QSRs Will Turn to IoT-Enabled Devices to Manage Food Safety
Although North Carolina and California are cracking down on restaurants, businesses in other states will face uncertainty regarding regulations. With the past year’s election results, more states are expected to pass stringent food service regulations, and meeting such regulations will mean the difference between success or stiff fines. QSRs will turn to IoT-enabled devices to manage food safety and prevent the spread of food-borne illness, as well as stay in compliance with new regulations.
Restaurants Will Look to Create Welcoming, Positive Guest Experiences to Encourage Higher Repeat Visits
An integral part of the restaurant facilities management trends will revolve around creating immersive experiences. Restaurants are already working to create immersive experiences through the introduction of new water and fire features, ambient lighting, superior acoustics and interactive consumer consoles, reports the South China Morning Post. In addition, this will be in conjunction with the merging of restaurants in retail centers so effective facilities management will grow more important.
Data Will Empower Facility Maintenance
The application of data in restaurant facilities maintenance will have a profound impact on equipment life expectancy and efficiency. For instance, a computerized maintenance management system (CMMS) supports multi-site portfolio management, allowing the Facility Manager to generate work orders from any location, schedule field service vendor technicians automatically, and track the time to completion. More information about successes and failures in tracking maintenance will effectively decrease TCO and increase accountability.
Select a Partner That Knows How Restaurant Facility Management Trends Will Affect Your Brand
Quick service restaurants have traditionally suffered from prohibitive costs and thin profit margins, but aligning your business with the right restaurant facility management trends can enhance profitability, improve customer service and even extend the life expectancy of your assets.