The ENTOUCH Blog

11. 13. 2017

Embracing a Single Pane of Glass in Facilities Management

A single pane of glass in facilities management simplifies the duties of facilities managers, offering one-stop system management.

In recent years, the concept of a single pane of glass in facilities management has brought the promise of enhanced productivity to effectively manage distributed portfolios and the technicians and/or service providers who support those assets. While experts may disagree, the value in a single pane of glass is unmatched. But, to truly understand its value, you need to understand what it is and how it benefits an organization.

What Exactly Does a Single Pane of Glass in Facilities Management Mean?

A single pane of glass in facilities management refers to a management style or methodology that brings disparate systems together into one system. However, some proponents of this methodology argue the use of individualized departments and micromanaging through the single pane of glass is necessary. Yet, the isolation of departments or systems, from a single pane of glass model, results in the buildup of data silos, decreasing efficiency and productivity. The single pane of glass in facilities management requires integration across disparate systems to leverage all data.

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How Does a Single Pane of Glass Benefit Facilities Managers?

Take a moment to think about multi-pane versus single-pane windows. While multi-pane windows may have ornate designs, small gaps between the window panes and woodwork or plastics used hold panes together may lead to the loss of energy. In a facility, this means higher heating and cooling bills, but if the same window is made from a single pane, the opportunity for heat loss or gain decreases. This describes the ways in which a single pane of glass methodology benefits facilities managers as well.

For example, the top benefits of using a single pane of glass in facilities management include the following:

  • Central management ensures consistency.
  • Increased opportunities to eliminate waste and improve savings.
  • Multi-platform basis means better savings through tight margins.
  • It promotes automation, as explained by
  • It works across multiple operating systems (OS).

Considerations When Implementing a Single Pane of Glass in Facilities Management

Implementing a single pane of glass in facilities management requires commitment and facilities managers can effectively put into practice a single pane of glass by reviewing the following steps:

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Expedite Facilities Management Processes With a Single Pane of Glass

Facilities managers are bombarded with work orders - having hundreds, if not thousands, of individual tasks to oversee, and various aspects of facilities management may require different systems. Rather than trying to navigate dozens of systems and an endless stream of work requests, facilities managers can simplify the process by implementing a single pane of glass solution. From cross-system benefits to better visibility in facilities management activities, a single pane of glass is the end-all solution to improving facilities management outcomes. Find out more about how your organization can implement a single pane of glass solution by contacting ENTOUCH online or calling 1 (877) 755 -1609.

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