The ENTOUCH Blog

05. 23. 2018

4 Ways Facility Management Technology Is Causing the Pivot from Reactive to Proactive Operations

Facility management technology is continually evolving. New technologies have been developed to meet the changing demands of its users; modern facility management technology enables traditional, reactive operations to move to a proactive state, explains David Lewek of Facility Executive. In maintenance and standard operations, facility management technology enables proactive operations in the following ways:

1. Big Data in Facility Management Technology Finds the Best Way to Approach Maintenance and Goals

Big Data in facility management technology allows facilities managers to look at both internal and external factors to discern the best way to achieve their goals. This may range from improving lighting system uptime to reducing downtime in HVAC units. Big Data also helps facilities’ managers tailor maintenance and management operations, like performing scheduled and preventative maintenance to the unique surroundings of each facility.

For example, an area in a high-dust, high-wind climate may require HVAC maintenance more often than those in areas where filters do not clog frequently. Similarly, areas subject to high salt content in the air, like ocean-side facilities and those in coastal cities or states require routine monitoring of coils, which may erode faster than those in “non-salty” regions.

2. The Internet of Things (IoT) Enables Systems to Alert Facilities Management to Issues

The IoT leverages intuitive, smart devices to manage and monitor facilities systems. Internet-enabled devices can track running hours, temperature settings and much more. This information helps facilities managers further refine maintenance schedules and eliminate the risk of equipment failure. If a failure arises, the system can automatically alert the appropriate parties, including notifying emergency maintenance providers, like QSI Facilities. Also, IoT-enabled devices can use feedback from Big Data and analytics to automatically adjust settings, improve efficiency and reduce the risk of failure.

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3. Web-Based Platforms Integrate With Computerized Maintenance Management System (CMMS)

Today’s web-based facility management technology includes web-based platforms. These platforms provide one-stop tracking and management of all maintenance and facilities management operations. Furthermore, web-based platforms can be seamlessly integrated with a company’s existing CMMS, thus, reducing the legwork and stress that comes with managing service call requests, billing and more.

4. Facilities Managers Can Verify Work Performed

Through the use of web-based systems and IoT-enabled devices, facilities managers can also verify work performed. This holds technicians accountable and encourages technicians to perform work as expected. Furthermore, systems connected to the payment management system can complete billing and payment procedures, further eliminating the duties of facilities managers. Meanwhile, Big Data and analytics comb this information and derive metrics for the value of work performed, its cost and how they are scheduled; as such, preventative maintenance can avert the problem in the future. As a result, the technology proves its value to stakeholders and facilities managers considering implementing new technologies.

Create Your Company’s Proactive Facilities Management and Maintenance Program Today

The facility management technology available today is an excellent source of renewed savings through the creation of a proactive facilities management strategy. Each of these technologies can be accessed remotely from any location with internet access, thereby reducing travel time between facilities for in-person management and more. By taking a few steps to implement advanced, automated facility management technology and using it correctly, facilities managers can cut down on the tightening of nuts and bolts and focus more on how to restore profitability to the bottom line.

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